NOTICE: St. Clair Township – Department of Community Services: Mooretown Sports Complex Spring 2020 Session UPDATE
Due to the extraordinary circumstances surrounding the COVID-19 situation, Spring 2020 swimming lessons and all classes will be postponed until further notice. We want to ensure all our members and users understand that they are our primary focus at this time, and we are hopeful that this position is a temporary situation.
Our swimming lessons will be prorated based on the number of classes that we are hopefully able to offer; however, we understand if some of our customers are not interested in a shortened session and are able to process full refunds for those customers. Any proration will be done when we are able to begin providing services and the remaining credit will be placed on the account. For us to process your refunds (if you so choose) please follow the below steps:
1. Have your original receipt available for reference numbers
2. Have your credit card which was used for the original purchase available (if you paid by cash or debit we will need to issue a cheque and this will take a couple of weeks to process)
3. Please call the Sports Complex at 519-867-2651
Please understand that we will process your program refund at any time during this situation – we want to ensure our customers that the Mooretown Sports Complex wants to best serve you. You will only pay for the programs in which we offer. During these uncertain times we understand that home situations are changing daily. Although we hope to continue to be a valuable part of your home, if you decide that recreation is not a top priority we understand completely.
We once again want to extend our gratitude for your continued support and hope that each one of you stays healthy during this time.